Returns & Exchanges
At TEAMM8, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unworn items in original packaging. Please note that for hygiene reasons, underwear cannot be returned once the seal has been broken or the item has been tried on.
Check Eligibility
Ensure your items are unworn, unwashed, and have all original tags attached within 30 days of delivery.
Submit Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack & Ship
Securely package your items and attach the provided shipping label, then drop the parcel off at your nearest authorized carrier location.
Refund Processing
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing