Frequently Asked Questions
Everything you need to know about your TEAMM8 experience.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and chosen shipping method.
What is your return policy?
We offer a 30-day return window for unworn items with original tags attached. Please note that for hygiene reasons, underwear cannot be returned unless it is faulty.
How do I find my correct size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
Can I track my order?
Yes, once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
Are your fabrics sustainably sourced?
TEAMM8 is committed to quality and durability. We use high-grade cotton blends and recycled synthetics where possible to ensure your garments last longer and feel better.